FAQ

What types of holiday decorations do you offer?

• We offer a wide range of holiday decorations for Halloween, Thanksgiving, Christmas, Valentine's Day, and Easter.

What are your store hours?

• We are open Monday through Saturday from 10:00 AM to 4:00 PM PST and closed on Sundays.

Do you offer online shopping?

• Yes, you can browse and purchase our products directly from our website.

What payment methods do you accept?

• We accept major credit cards, PayPal, and other secure payment methods available at checkout.

Can I return an item if I’m not satisfied?

• Yes, we have a return policy that allows you to return items within a specified period if they are in their original condition.

How can I track my order?

• Once your order is shipped, you will receive a confirmation email with tracking information.

Can I change or cancel my order after it has been placed?

• If you need to change or cancel your order, please contact us as soon as possible. We can assist you as long as the order has not yet shipped.

What should I do if I receive a damaged item?

• If you receive a damaged item, please contact us immediately with your order details, and we will resolve the issue.

Can I place a special order for an item not in stock?

• Please contact us, and we can let you know if special orders are possible for the item you’re interested in.

Do you have seasonal sales or discounts?

• Yes, we have seasonal sales and special promotions throughout the year. Be sure to subscribe to our newsletter for updates!

How can I contact customer service?

• You can reach us by phone at (805) 253-1176 or via email at [email protected].

Can I provide feedback about my shopping experience?

• Yes, we value your feedback! Please feel free to contact us with any comments or suggestions to help improve our services.